Tour: Monitoring

Managing and monitoring multiple interactive touchscreen systems can feel like juggling. Hence, with the cloud-based system monitoring of eyefactive’s touchscreen app platform, the chaos ends there.

Leverage our monitoring feature to ensure efficient, uninterrupted services. It also maintains reliable system uptime to enhance your customer satisfaction and prevent the inconvenience of possible downtime.

Tour: Monitoring

Proactive Monitoring

Now you can keep your eyes on all devices with automated touchscreen monitoring. The feature ensures your systems remain operational keeping the user interaction uninterrupted.

  • Track all touchscreen devices through a single-screen.

  • Customise parameters for all device groups through policies and let monitoring take care of the rest.

  • Stay updated on the project status by syncing updates, monitoring current states, and actionable insights.

Smart Alerts

Don’t worry about your customers complaining as you’re always one step ahead with our interactive signage monitoring.

Devices send their status and alerts to the cloud for a centralized management and quick response. Receive timely email notifications from our touchscreen and kiosk monitoring software, from alert detection to resolution.

  • Minimise downtime via automated alerts for potential issues.

  • Customise alerts through colours (red or yellow) depending on the gravity of the situation.

  • Keep your kiosk displays running and online without manual device tracking with our kiosk monitoring software.

Smart Alerts
Centralized Cloud Backend

Centralized Cloud Backend

Our system monitoring software enables you to streamline project management in a few taps. Create policies, set thresholds, and choose who gets email alerts. We have tailored touchscreen and signage monitoring policies with email notifications for better device management and response efficiency.

  • Organise your devices with smart grouping i.e. devices from Store A and Store B.

  • Now, the control is in your hands as you can update policies, assign recipients, and set alert thresholds too.

  • Painless project management, updation, synchronisation, and content posting to the cloud.

Automatic Reports

Stay in touch with your business, useful insights fuel improvement. Whether technician or manager, everyone can make effective and data-driven decisions. Download reports of current alerts and set up automatic email delivery with our system monitoring software. You can set the time for daily, weekly, and monthly reports. The process will repeat automatically.

  • Get daily or weekly data-driven reports through touch device monitoring cloud system.

  • Generate automatic email alerts, schedule report summaries, and download performance charts.

  • Visualise trends via charts and optimise process efficiency.

Automatic Reports
Free Download
AppSuite Touchscreen CMS

Free Download

Download the AppSuite touchscreen content management software (CMS) now and test all apps and functions without obligation and free of charge.

  • Utilize all features, apps & widgets

  • Create your own mods & projects

  • Download new apps from app store

  • Completely free, without any obligations

Download for Free Now!

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